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Delivery Information |
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Cost
All prices include delivery to either the UK or the Rest of the World. There are no additional delivery charges to be paid.
Method
All orders to the UK are delivery using Royal Mail 1st Class, with orders to the rest of the world delivered by Royal Mail Airmail.
Delivery Lead Time
Please allow 1 or 2 days for processing, delivery to the UK is normally only a couple of days, but international delivery will typically be 3 to 5 days. |
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Ordering Information |
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Payment
Payments can be made either by using paypal, or by sending a cheque to the address shown on the Contact Us page.
Cancellation
Prior to the posting of the items order you may cancel your order at any point - after this point it will not be possible to cancel the order (subject to the cooling off period detailed below.)
Cooling Off Period (UK/EU Consumers)
For your protection, consumers have a 7 working day cooling off period - provided that the item is returned unopened/intact a full refund will be supplied (of course excluding the actual postage and packaging costs.)
The customer is responsible for the cost of returning the item, we recommend that the item is sent back using a recorded delivery service (as no refunds will done for items not received.)
Returns and Refunds
All CDs are tested before posting, but should any prove to be defective on delivery I will be more than happy to replace the defective CDs. Normally I will request the return of any defective items before sending out a new item - all replacements will be sent out by return of post.
As a general policy we do not provide refunds (with the exceptions listed about in the 'Cancellation and Cooling Off Period' sections) but please feel free to contact us and we will evaluate your request on a case by case basis. |
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